Privacy Policy

Privacy Policy for UN Cotton

 

Last Updated: October 7, 2025

Welcome to UN Cotton (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website and purchase our products.

By using our website, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

We collect information to provide and improve our service to you. The types of information we collect are:

A. Information You Provide to Us Directly:

  • Personal Identification Information: Your name, email address, phone number, and shipping/billing address when you create an account, place an order, or contact us.

  • Order Information: Details about the products you purchase.

  • Communication: Any information you provide when you contact our customer support team.

B. Information We Collect Automatically:

  • Log and Usage Data: Information that your browser sends whenever you visit our website. This may include your computer’s IP address, browser type, pages you visit, the time and date of your visit, and other statistics.

  • Cookies and Tracking Technologies: We use cookies to track activity on our website and hold certain information. Cookies are small data files that help our website function, remember your preferences (like what’s in your shopping cart), and help us understand how you use our site.

 

2. How We Use Your Information

 

We use the information we collect for various purposes, including:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.

  • To Communicate With You: To respond to your inquiries, provide customer support, and send you important updates about your order.

  • To Improve Our Website: To monitor and analyze usage and trends to improve your experience on our website.

  • For Marketing Purposes: With your explicit consent, we may send you emails about our new products, special offers, and other news. You can unsubscribe from these communications at any time.

  • For Safety and Security: To screen for potential risk or fraud and to comply with legal obligations.

 

3. How We Share Your Information

 

We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:

  • Delivery Partners: We share your name, address, and phone number with our courier partners to deliver your order.

  • Payment Gateways: We work with secure payment processors to handle transactions. They receive your payment information directly and have their own privacy policies. We do not store your credit/debit card details.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

 

4. Data Security

 

We take the security of your data very seriously. We use a variety of industry-standard security measures (like SSL encryption) to protect your personal information. However, no method of transmission over the Internet is 100% secure, and while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

 

5. Your Rights

 

In accordance with Indian law, you have certain rights regarding your personal data. You have the right to:

  • Access Your Information: You can request a copy of the personal data we hold about you.

  • Correct Your Information: You can request to update or correct any inaccurate or incomplete information.

  • Withdraw Consent: You can withdraw your consent for us to use your data for marketing purposes at any time.

  • Erase Your Information: You can request the erasure of your personal data under certain conditions.

To exercise any of these rights, please contact our Grievance Officer.

 

6. Children’s Privacy

 

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from anyone under the age of 18.

 

7. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

 

8. Grievance Officer / Contact Us

 

For any questions, concerns, or complaints regarding your privacy, or to exercise your rights, please contact our Grievance Officer:

  • Email: help.uncotton@gmail.com

  • Phone: +91 9489364156

  • Address: Periyakarunai palayam, Velayuthampalayam Post, Avinashi, Tirupur, Tamil Nadu, India.